The effect of leadership styles on employee performance in food and beverage industry

Soo, Hui Gi and Tan, Soon Hong and Tee, Yu Sheng and Yew, Su Ping (2022) The effect of leadership styles on employee performance in food and beverage industry. Final Year Project, UTAR.

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Abstract

Most people know that a person's leadership style can have an effect on an organization's employee performance. The main objective of this study is to understand how different leadership styles affect employee performance in the Malaysian food and beverage industry. This research project assesses and explores independent factors such as transformational leadership style, transactional leadership style, and democratic leadership style to see if they are associated or significantly associated with organizational success. 384 sets of online questionnaires generated by Google Forms were distributed and collected to food and beverage workers in Malaysia. According to the findings (employee performance), all independent factors (transformational, transactional, and democratic) showed substantial associations and correlations with the dependent variable. COVID-19 has had a major effect on how we think and act around food and beverages. Caterers must quickly address changes in customer behaviour, business flexibility and unmet consumer needs. Furthermore, if future research tends to focus on the food and beverage industry, it will be able to provide more information on employee performance.

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