Critical success factors for building information modelling (BIM) implementation: developers' perspective

Chan, Kok Yeng (2025) Critical success factors for building information modelling (BIM) implementation: developers' perspective. Master dissertation/thesis, UTAR.

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Abstract

Building Information Modelling (BIM) is known as the new disruptive technology that is currently transforming Malaysia’s traditional practices of the construction industry towards digitalization adoption. After more than a decade of its introduction, the adoption rate remains low in the industry. There is very little information regarding the critical factors influencing the decision of developers whether to implement BIM. Thus, this research aims to identify critical success factors (CSFs) of BIM among the developers and assessing the most and least significant factors. The key selection criteria were identified through a detailed literature review. Three main categories encompassing Technology Readiness, Organization Readiness and Environment Readiness and four sub-criteria for each category were confirmed for this study. Subsequently, a survey questionnaire was distributed to developers from REHDA and gather insights into their decision-making processes regarding the CSFs of BIM. The Analytic Hierarchy Process (AHP) method were utilized to prioritize the CSFs based on the collected data. The findings revealed that Environment Readiness is the main CFS to developer in deciding the adoption of BIM. The sub-criteria of Ownership & Copyright, Coordination & Cooperation, and Competitor Pressure was the CSF for the respective category. The highest weightage was calculated in Competitor Pressure factor, which indicated the developer needs to remain on par with the industry benchmark and stay competitive in ensuring the profitability of the organization. It also revealed varying priorities among different stakeholders. This pioneering research has provided valuable insights into the CSFs influencing the implementation of BIM in the industry, specifically from the developers’ perspective. Keywords: Building Information Modelling, Critical Success Factors, Construction, Developer, Technology Readiness, Environment Readiness, Organizational Readiness

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