Items where Author is "Kow, Wen Yi"
Group by: Item Type | No Grouping Number of items: 1. Goh, Phei San and Kow, Wen Yi and Lee, Yew Chong and Loh, Woen Ni and Sam, Kar Hong (2013) The relationship between service quality and customer satisfaction: An empirical study in banking industry. Final Year Project, UTAR. |