Items where Author is "Tan, Hui Lu"
Group by: Item Type | No Grouping Number of items: 1.
Final Year Project / Dissertation / ThesisChow, Hong Wai and Tan, Hui Lu and Thiam, Bee Ngoh and Wong, Poi Jin (2012) The effects of service quality, relational benefits, perceived value & customer satisfaction towards customer royalty in hair salon industry. Final Year Project, UTAR. |