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Are you satisfied with virtual learning during covid-19? A study on private higher education institutions in Malaysia

Chang, You Key and Choh, Kah Pui and Chua, Sue Ann and Chai, Katherine and Lau, Shi Wei (2022) Are you satisfied with virtual learning during covid-19? A study on private higher education institutions in Malaysia. Final Year Project, UTAR.

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    Abstract

    The COVID-19 pandemic has impacted private higher education and forcing institutions to change its learning methods to virtual learning. Hence, higher education institutions have adopted virtual learning which is a common and required educational method. Students, on the other hand, are unsatisfied with this educational system for a variety of reasons, including unfamiliarity with virtual learning, a shorter lecture duration, and an inability to support them in their future careers. Therefore, the number of students enrolling in private higher education institutions has drastically decreased. This purpose of this study is to examine the factors affecting student satisfaction with virtual learning in private higher education institutions in Malaysia during the COVID-19 pandemic. It studies whether the perceived usefulness, perceived ease of use, service quality, information quality, and student and instructor interaction influence student’s satisfaction with virtual learning.

    Item Type: Final Year Project / Dissertation / Thesis (Final Year Project)
    Subjects: L Education > L Education (General)
    T Technology > T Technology (General)
    Divisions: Faculty of Business and Finance > Bachelor of Business Administration (Honours)
    Depositing User: ML Main Library
    Date Deposited: 13 Oct 2022 16:13
    Last Modified: 13 Oct 2022 16:13
    URI: http://eprints.utar.edu.my/id/eprint/4487

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