Medical appointment application

Chia, Wei Qiang (2023) Medical appointment application. Final Year Project, UTAR.

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Abstract

The rapid global spread of COVID-19 has prompted swift and stringent measures tocontain the spread, impacting every aspect of the global healthcare system. Inresponse, Malaysia instituted strategies such as travel restrictions, lockdown, andtheconversion of hospitals into COVID-19 facilities. This creates challenges for traditional medical appointment scheduling and requires innovative solutions. Theproject envisions a transformation medical appointment application to improve patient experience and healthcare efficiency. By leveraging modern technology, the appis designed to enable patients to seamlessly schedule appointments, access medical records, and receive appointment reminders through an intuitive mobile platform. It addresses the shortcoming of the current process, in which patients struggle withlengthy wait times and administrative constraints while trying to get an appointment. At the same time, healthcare providers benefit from simplified schedule management, improved patient interaction, and optimized quality of care. Also, the app goes beyond just making appointments and provides valuable information about organtransplants to help patients make decisions. The overall goal is to leverage technologyto foster a patient-centric ecosystem that promotes better outcomes, lower costs, andtimely delivery of care while complying with regulatory data management protocols and seamlessly integrating with existing healthcare systems to deliver acomprehensive health care experience. In addition, a literature reviewwas alsoconducted by analyzing existing similar applications that are currently available toidentify the essential features to implement in the developed application. This project will use the evolutionary prototype methodology as the software development methodology. At the end of the development, the application was involved in user acceptance testing, where a score of 80.2 with a grade of A- and a good ratingwas obtained. This concludes that the developed medical appointment application is well developed,consistent, user-friendly, and easy to use.

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