The innovation capabilities model in higher education institutions: a conceptual framework

Nur Balqishanis, Zainal Abidin and Nur Intan Liyana, Mohd Azmi and Loshini, Thiruchelvam and Mohd Rashid, Ab Hamid and Ainin Zakiah, Othman and Abd Hadi, Mustaffa (2023) The innovation capabilities model in higher education institutions: a conceptual framework. Proceedings of the 11th International Conference on Business, Accounting, Finance and Economics (BAFE 2023).

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Abstract

Education 4.0 signifies the progression where Higher Education Institutions (HEIs) adopt innovative education for enhanced learning. HEIs, as learning entities are crucial for a nation’s success driving innovation. This article introduces factors boosting HEIs’ innovation capabilities, shaped by Total Quality Management (TQM). By reviewing relevant literature, critical factors aligning with TQM principles were revealed: leadership management commitment, people management, student focus, continuous improvement, stakeholder focus, recognition and reward, and vision. In essence, Education 4.0 calls for HEIs to embark on a transformative path, integrating innovative educational practices. The conceptual model proposed in this article offers a framework for HEIs to strengthen their innovation ecosystem, furthering their role as learning organizations. This model can serve as a springboard for future advancements in HEIs’ innovation capabilities and shape the educational landscape with more research. Additionally, this study also served as the foundation for empirical analysis and could be a fundamental basis of ideas for the introduction of critical factors involved in the innovation capabilities model for HEIs.

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