Building information modelling (BIM) integration with facilities management (FM) in Malaysia: the facilities and property managers' perspective

Ng, Yu Xuan (2025) Building information modelling (BIM) integration with facilities management (FM) in Malaysia: the facilities and property managers' perspective. Final Year Project, UTAR.

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Abstract

Over the years, the Building Information Modelling (BIM) in the construction industry has greatly enhanced by time from supporting stakeholders throughout the planning, design, construction, and operational phases. On the other hand, Facilities Management (FM) encompasses the administration, operation, maintenance and of buildings and facilities after construction completion. While the implementation rate of BIM in construction industry has been increasing steadily, its integration in FM industry, particularly during the operational and maintenance phases is still considered as being in its infancy. In Malaysia, the integration of BIM within FM is gradually gaining attention, however, there are rooms for improvement. This research aims to examine the BIM integration with FM in Malaysia, specially the current practices of FM, the drivers and challenges of BIM integration with FM. A quantitative research approach was employed using structured questionnaires distributed to facility managers and property managers in Malaysia. The data were analysed using non-parametric tests such as the Friedman test, Kruskal-Wallis H test and Mann Whitney U test to identify current practices of FM, drivers and challenges of BIM integration with FM. The results revealed that majority of respondents have integrated BIM into their FM practices. The top three driver of BIM integration with FM were identified as “Large-scale and high-tech buildings require advanced FM solutions through BIM integration”, “Demand for smarter facility operations” and “Top management support”. Meanwhile, the top three challenges of BIM integration with FM were “High cost associated with implementing BIM-FM technologies (i.e. software(s) and system upgrades)”, “Lack of awareness among top management regarding the benefits of integrating BIM in FM” and “High cost associated with training BIM and FM personnel”. The research highlights the need for strategic frameworks, regulatory support, and academic research to drive BIM-FM integration forward. By addressing the drivers and challenges of BIM integration with FM, this research provides a foundation for more advancement in BIM-FM integration and supports the development of a more sophisticated FM industry in Malaysia. Keywords: building information modelling, facilities management, integration, FM practices, BIM drivers, BIM challenges Subject Area: TH3301-3411 – Maintenance and Repair

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