Key success factors in the implementation of production planning: a case study of a multinational engineering company in Malaysia

Yap, Yong Yun (2025) Key success factors in the implementation of production planning: a case study of a multinational engineering company in Malaysia. Final Year Project, UTAR.

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Abstract

Malaysia’s growing emphasis on sustainability and advanced manufacturing has positioned the country as a strategic hub for industrial innovation in Southeast Asia. In alignment with national sustainability goals, multinational companies are increasingly integrating sustainable practices into their operations. This study investigates the key success factors that facilitate effective planning and control in enhancing organizational efficiency and long-term competitiveness. The findings contribute to a deeper understanding of how manufacturers strengthen planning and control capabilities. A qualitative case-based research design was employed, utilizing semi-structured interviews with eight personnel across functional roles including operations, planning and quality located in Sendayan TechValley Industrial Park, Negeri Sembilan. The insights gathered provide a grounded understanding of how strategic planning and control mechanisms are implemented and adapted to meet sustainability imperatives. The findings contribute to both academic and practical perspectives by highlighting how manufacturers can strengthen their planning and control capabilities to align with evolving sustainability-driven industrial landscapes. As a result of the findings, six key themes were identified as critical to the successful implementation of Production Planning and Control (PPC). However, the study is constrained by its geographical focus and the potential for varying interpretations among participants, which may influence the generalizability of the outcomes. Despite these limitations, the findings offer valuable insights into PPC practices and provide a practical roadmap for industry decision-makers seeking to develop robust and effective PPC systems that support sustainability‑driven manufacturing environments. Keywords: Production Planning and Control, sustainability manufacturing, supply chain management

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