The influence of organizational communication, coworker support, and job stress with the mediating role of job satisfaction on employee's motivation

Phun, Yan Jun (2026) The influence of organizational communication, coworker support, and job stress with the mediating role of job satisfaction on employee's motivation. Final Year Project, UTAR.

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Abstract

Employee motivation plays a crucial role in enhancing productivity, engagement, and overall organizational performance. In today’s competitive and rapidly changing work environment, organizations face increasing challenges in maintaining high levels of employee motivation. This study aims to examine the relationships between organizational communication, coworker support, and job stress on employee motivation, with job satisfaction as a mediating variable. A quantitative research design was adopted, and data were collected through a structured questionnaire distributed to full-time employees. The collected data were analysed using SPSS software, involving reliability analysis, descriptive statistics, Pearson correlation analysis, multiple regression analysis, mediation analysis, and collinearity testing, to test the proposed hypotheses and examine the relationships among the variables. The findings indicate that organizational communication, coworker support, and job stress significantly influence employee motivation. In particular, job stress was found to have a positive relationship with employee motivation, suggesting that certain levels of job stress may enhance employee focus and performance. In addition, job satisfaction was found to partially mediate the relationship between the independent variables and employee motivation. In conclusion, this study contributes to both theoretical and practical knowledge. It integrates multiple organizational and psychological factors into a single framework to better understand employee motivation and provides useful insights for organizations and human resource practitioners in developing strategies to improve employee motivation, reduce job stress, and enhance workplace satisfaction. Keywords: Employee Motivation, Organizational Communication, Coworker Support, Job Stress, Job Satisfaction

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