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Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective

H’ng, Chun Siang and Khor, Kok Tiang and Tan, Jih Yuan and Yap, Gah Yee (2018) Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective. Final Year Project, UTAR.

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    Item Type: Final Year Project / Dissertation / Thesis (Final Year Project)
    Subjects: H Social Sciences > HD Industries. Land use. Labor
    Divisions: Faculty of Business and Finance > Bachelor of Marketing (Honours)
    Depositing User: ML Main Library
    Date Deposited: 12 Apr 2019 16:59
    Last Modified: 12 Apr 2019 16:59
    URI: http://eprints.utar.edu.my/id/eprint/3103

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