UTAR Institutional Repository

Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective

H’ng, Chun Siang and Khor, Kok Tiang and Tan, Jih Yuan and Yap, Gah Yee (2018) Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective. Final Year Project, UTAR.

[img]
Preview
 PDF
Download (2271Kb) | Preview
    Item Type: Final Year Project / Dissertation / Thesis (Final Year Project)
    Subjects: H Social Sciences > HD Industries. Land use. Labor
    Divisions: Teh Hong Piow Faculty of Business and Finance > Bachelor of Marketing (Honours)
    Depositing User: ML Main Library
    Date Deposited: 12 Apr 2019 16:59
    Last Modified: 12 Apr 2019 16:59
    URI: http://eprints.utar.edu.my/id/eprint/3103

    Actions (login required)

    		 View Item
    EPrints Logo
    UTAR Institutional Repository is powered by EPrints 3 which is developed by the School of Electronics and Computer Science at the University of Southampton. More information and software credits.