Chee, Tze Wei and Choo, Kar Mun and Foo, He Shuang and Lee, Zheng Ying and Tew, Jia Ni (2019) Factors that affect job stress towards auditors’ turnover intention among small-medium sized audit firms in Malaysia. Final Year Project, UTAR.
Abstract
Stress is a major consistent issue in audit industry which cause to turnover intention. The research objective is to investigate the factors (role conflict, role ambiguity, workload pressure, transactional leadership style and laissez-faire leadership style) affecting job stress leading to auditor’s turnover intention among small-medium sized audit firm in Malaysia. The independent variables used in this research are derived from Cooper and Marshall Model and Full Range Leadership Model. This research applied cross-sectional approach and quota sampling technique. 330 sets of questionnaires are self-administrated to auditors in small-medium sized audit firms located in Kuala Lumpur, Selangor, Johor, Penang and Perak. A set of questionnaire consists of 33 items with five-point Likert scale ranging from “strongly agree” to “strongly disagree”. Results of this research show significant relationship for all the sources of stress to job stress except laissez-faire leadership style whereby job stress is positively influence turnover intention. This research raises awareness of audit manager to concern on stress issues and hence designs an effective stress coping practices to minimize stress level of auditors. A new theoretical framework that combining dimensions of Cooper and Marshall (1976) and Full Range Leadership Model (1978) is prove to be model-fit which allow future researchers to examine job stress toward turnover intention.
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