Hospital appointment system

Jonathan, Aaron Jalleh (2022) Hospital appointment system. Final Year Project, UTAR.

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Abstract

This project is about developing a mobile based hospital appointment system for patients using the Flutter SDK. The motivation for this project is to create a mobile application for hospital appointment system to solve current appointment system problems in healthcare environment such as time-consuming patient appointment scheduling, troublesome patient registration, long waiting time and frequent patient no-shows. Patients currently are required to physically fill in registration form and must wait for their turn for an appointment with a doctor. In regard to these problems, the proposed application will allow patients to make hospital appointment easily through their mobile phone and check in swiftly by scanning their QR code to check in, which will contribute to increased patient satisfaction and reduced outpatient waiting time. Besides that, real time queue feature will allow patient to plan their arrival and appointment reminder feature will prevent patient no-shows. A chat feature will be implemented to allow patient to enquire any information regarding the appointment or illness via the application. Agile methodology, which is an incremental and mobile application development approach will be used for the development of this project. The proposed application will contain a front-end mobile application for the patient to schedule appointments and a backend web application for hospital administrators.

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