Students’ perception and satisfaction on video-based platform during covid-19

Vickram, Ravi (2022) Students’ perception and satisfaction on video-based platform during covid-19. Final Year Project, UTAR.

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Abstract

Since of its flexibility, ease, and accessibility, learning on video-based platforms has become the standard for the majority of students in Malaysia, and these students are now progressively adjusting to this type of learning environment. In order to continue operating, many educational institutions and organisations have been forced by the introduction of the global pandemic Covid19 to adopt an online video-based platform learning strategy. To ensure academic success and the desire to continue studying, online students' perception and satisfaction are crucial. This research is crucial for people, especially university students, to identify and develop the best solutions to improve student happiness and perception of the learning environment on online video- based platforms at Universiti Tunku Abdul Rahman. This study's goal is to discover the factors that influence Malaysian students' opinions of and satisfaction with the online video-based learning environment. The variables in this study are satisfaction with the video-based learning environment, perceived usefulness, perceived ease of use, actual use and attitude toward use. The targeted respondents (UTAR students) provided a total of 250 sets of valid responses, which were gathered via a Google Form. To further analyse and add to the findings and conclusion of this research issue, the data was analysed using the Statistical Package for the Social Sciences (SPSS) Version 27 and SmartPLS. The results unequivocally demonstrated that the elements of perceived utility and actual use are highly influential in determining how Malaysian students feel about online video-based learning platforms. The results of this study showed that the most important aspect affecting students' perceptions of and satisfaction with A video-based learning environment online's perceived and real usefulness. On the other hand, based on other criteria including attitude toward use and perceived ease of use, there was no statistically significant difference in the student's perspective and satisfaction with the online video-based learning platforms. Additionally, the consequences and restrictions of the study are further discussed and explained. In order to help future researchers who are interested in the topic of the satisfaction of the online video-based learning environment do comparable research, recommendations are also being made.

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