Tan, Sue Rynn and Lai, Yan Xin and Heng, Joan Ka Yee and Chai, Yee Ling and Boo, Shi Qi (2024) A study on the effectiveness of telemedicine on health outcome among Malaysians. Final Year Project, UTAR.
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Abstract
The provision of telemedicine services through telecommunications technology has become a transformative solution in the field of healthcare delivery. In the case of Malaysia, where disparities in access to healthcare persist, telemedicine is expected to improve health outcomes in both urban and rural settings. However, understanding its effectiveness requires examining a variety of factors, including patient satisfaction, accessibility to patient outcomes, and barriers faced by telemedicine users. This study aimed to investigate the effectiveness of telemedicine on health outcomes for Malaysians, focusing on patient satisfaction, auxiliary functions, and barriers to adopting telemedicine. With a hybrid approach, quantitative data on patient health outcomes into the patient experience is collected. Preliminary findings suggest a positive correlation between patient satisfaction and telemedicine effectiveness, underscoring the importance of user experience in healthcare delivery. In addition, assistive features such as remote patient monitoring and real-time interactive services play a vital role in improving patient outcomes and care coordination. However, barriers to the adoption of telemedicine, including technical limitations and privacy concerns, have prevented its widespread implementation. By addressing these barriers and leveraging the benefits of telemedicine, Malaysia can improve the accessibility and quality of healthcare services, especially for underserved populations. This research adds to a growing body of knowledge on the role of telemedicine in healthcare transformation, providing insights for policymakers, healthcare providers, and technology developers. Keywords: Telemedicine, Health Outcome, Patient Satisfaction, Auxiliary Functions, Barriers, Malaysia
| Item Type: | Final Year Project / Dissertation / Thesis (Final Year Project) |
|---|---|
| Subjects: | L Education > LC Special aspects of education > LC5201 Education extension. Adult education. Continuing education R Medicine > RA Public aspects of medicine |
| Divisions: | Faculty of Business and Finance > Bachelor of Business Administration (Honours) Healthcare Management |
| Depositing User: | ML Main Library |
| Date Deposited: | 14 Aug 2024 11:51 |
| Last Modified: | 14 Aug 2024 11:51 |
| URI: | http://eprints.utar.edu.my/id/eprint/6570 |
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