Development of automotive e-services mobile apps for Kampar area

Lee, Zhong Cheng (2024) Development of automotive e-services mobile apps for Kampar area. Final Year Project, UTAR.

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Abstract

In this project, the automotive e-service mobile application is developed to help the car owner and also the mechanic in Kampar area. When car owners are facing car broke down in anywhere, this mobile application is helping them to book a mechanic to help them to fix their car. This mobile application will provide chance not only for those mechanics that are having trouble in finding jobs to sustain the family and also for part time mechanic. Mechanics can use this mobile application to generate their income by accepting immediate repair jobs. There are three problem statements which are less automotive e-service mobile application in the market, hard to find trusted mechanic and difficult to know whether the mechanic is experienced. For the first problem statement, there are less automotive e-service in the market. As we can see people nowadays are most likely rely on technology, so if there is less or no such mobile application in the market, car owners are very hard to find a mechanic when their car occur some problems. Therefore, one of the objectives of this project will solve this problem which is developing an automotive e-service mobile application. This mobile application will let user to book the mechanic to help them solve their car problems. The mobile application will have a built-in map, so user can get their exact location then share to mechanic. The second problem statement which is hard to find trusted mechanic. At physical workshop, some mechanics will be dishonest to the customer like want customer to pay extra cost of repairing the car. Therefore, one of the objectives of this project will solve this problem which is let user to import their contact, when user want to book a mechanic, the system will check from both sides which are users and mechanics, if the contact number in the contact list appear at past order of the mechanic then it will first recommend to user. The reason for this is the mechanic is servicing your friends or family before, so the mechanic is trusted. The third problem statement is difficult to know whether the mechanic is experienced. The objective that will solve the problem is it will need the mechanic to verify by submitting their information like certificate, skills and the car that repaired before. After admin verified the submission of the mechanic, mechanic’s status will only change to verify and based on the data that provide by mechanic and get from all order history, them the system will calculate the professional level and display it at the mechanic profile.

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