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Factors that influence customer satisfaction and behavioural intentions in airline industry

Cassandra, Ann Nonis and Lim, Pooi Sian and Tan, Yi Wang and Wong, Choi Li (2014) Factors that influence customer satisfaction and behavioural intentions in airline industry. Final Year Project, UTAR.

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    Item Type: Final Year Project / Dissertation / Thesis (Final Year Project)
    Subjects: H Social Sciences > H Social Sciences (General)
    H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
    Divisions: Faculty of Accountancy and Management > Bachelor of International Business (Hons)
    Depositing User: Sg Long Library
    Date Deposited: 01 Dec 2014 06:46
    Last Modified: 14 Aug 2017 11:55
    URI: http://eprints.utar.edu.my/id/eprint/1349

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