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Be kind to your employees: Effects of benevolent leadership on job performance. A study of mediators in Klang valley

Chew, Yee Mun and Lee, Kah Win (2019) Be kind to your employees: Effects of benevolent leadership on job performance. A study of mediators in Klang valley. Final Year Project, UTAR.

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    Abstract

    This study examines the effects of benevolent leadership towards job performance in service industry based in Klang Valley, including the mediators of worthiness of being followed, innovation and motivation a t work. Leadermember exchange (LMX) theory was applied in supporting the proposed relationship. A total of 304 responses from service industry based in Klang Valley were collected via questionnaire survey. SPSS was employed to analyze the data to test the ten (10) hypotheses in this study. The empirical results show that there are partial mediation effects of WBF, innovation and MAW between BL and JP. The implications of the study are expected to encourage managers to deliver holistic concerns to their sub ordinates in service sector and strengthen employment relationship and impart solutions for the job burnt out issues. xvi

    Item Type: Final Year Project / Dissertation / Thesis (Final Year Project)
    Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
    Divisions: Faculty of Accountancy and Management > Bachelor of International Business (Honours)
    Depositing User: Sg Long Library
    Date Deposited: 10 Feb 2023 14:04
    Last Modified: 10 Feb 2023 14:04
    URI: http://eprints.utar.edu.my/id/eprint/5158

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