Influencers of trainee satisfaction during internship in organizations in Malaysia

Chia, Zhi Qing (2022) Influencers of trainee satisfaction during internship in organizations in Malaysia. Final Year Project, UTAR.

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Abstract

The major objective of conducting this research project is to bring awareness to organizations and government authorities on the important of trainees towards the development of businesses and economy. Hence, a variety of influencers of trainee satisfaction have been studied for relevant parties to make improvement on trainee satisfaction. Herzberg’s two-factor theory which is also the Herzberg’s MotivatorHygiene theory has been applied in the formation of variables. Four independent variables studied are supervision, compensations and benefits, job characteristics and personal growth while the dependent variable studied is trainee satisfaction. Besides, quantitative sampling method is implemented and 180 valid responses are received. The Statistical Package for Social Science (SPSS) is used as a tool for the data analyses suchlike the reliability analysis, Pearson Correlation Coefficient analysis, and Multiple Linear Regression analysis. The findings indicate that supervision and trainee satisfaction has a negative relationship while the other independent variables have positive relationship with trainee satisfaction. The negative relationship may be due to the over concerns of supervisors given to trainees which results the feelings of stress and dissatisfaction from trainees during their internship. Furthermore, the limitations of this research project are discussed and recommendations are provided for each limitations for future studies.

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