Factors that lead to toxic behaviour tendencies among Utar Sungai long online gamers

Yong, Kok Sheng (2022) Factors that lead to toxic behaviour tendencies among Utar Sungai long online gamers. Final Year Project, UTAR.

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Abstract

In a world full of technologies, multiplayer online games have become very popular among youngsters and adults. This is because it will be lonely to play games alone. After all, friends/family members are not nearby; hence, multiplayer online games are invented to satisfy gamers' demands of playing with others. As such, the invention of multiplayer online games has brought communication issues to gamers. They need to communicate with other teammates who are strangers in real life to win a game. As such, toxic behaviours such as flaming, harassing, insulting, and so on often happen when playing games, especially Team-Based Competitive Games such as League of Legends, Counter Strike Global Offensive, Dota and so on. Thus, this study aims to explore three main factors: time spent on gaming, skills level, and gaming community cultures that lead to UTAR Sungai Long online gamers behaving toxically. This study used quantitative methods through a survey questionnaire to 102 online gamers around the UTAR Sungai Long campus. Prior research found that internal and external factors affect toxic behaviour tendencies. This study found that time spent on gaming and gaming community cultures will specifically affect toxic behaviour tendencies. However, skills level remains unknown as the data collected shows that the amount of participants agreeing and disagreeing with skills level will affect toxic behaviour tendencies is the same.

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